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Child Care
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Who is eligible for child care assistance?
You are eligible for child care assistance whether you receive W-2 or not. In order to receive child care:
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First, you must be a parent living with his or her children, a kinship care relative (i.e. grandparent, aunt, uncle, cousin, adult sibling), guardian, foster parent, legal custodian or other person acting like a parent,
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Second, you must need the care for a child who is under 13 years old or a disabled child under 18 years old, (a disabled child is a child who requires more than the usual care and supervision for the child’s age)
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Third, you must need the child care in order to work, participate in your W-2 activities (your treatment, school and work), participate in the food stamp work program or for certain school programs.
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Can I receive child care while
I look for work?
If you are looking for a job while your W-2 application is being
processed or you are in a W-2 case management (job-ready) or
other work placement you can receive child care while you look
for work.
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What if I am receiving child care so
I can work and I lose my job?
You should report the job loss to your county worker and your
W-2 worker (if you have one). If you want to continue to
receive child care while you look for a job you must enroll in
the W-2 program. You cannot continue to use child care if you
are not working or enrolled in W-2.
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Can I receive child care if I am a
teenager and go to high school?
You can receive child care to go to school if you are under 20
and you need it to complete high school.
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Can I receive child care for education programs if I am not in W-2?
Yes, parents and other relatives can receive child care for high
school equivalency programs, basic or literacy programs, to
learn English or college programs. The parent or other
relative must also work a few hours a week. Child care for
school for persons not receiving W-2 can only be received for
two years.
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Do I have to be a citizen or legal alien
to qualify for child care?
No, parents who are in this country illegally are eligible
for child care but only for children that are citizens or
legally residing in the United States.
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What are the income limits for child care?
In order to begin receiving child care assistance your family’s
income from work and other sources must be at or below 185% of
poverty. The current standards are:
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family of two $2,035
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family of three $2,559
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family of four $3,083
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family of five $3,607
Once you are receiving child care assistance you can continue
to receive it until your income reaches 200% of poverty.
The current standards are:
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family of two $2,200
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family of three $2,767
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family of four $3,333
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family of five $3,900
Any child support your family receives will not be counted
towards your income. There is no asset limit for child care.
The income standards change each April when the poverty limit
is adjusted.
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Can I pick my own child care provider?
Yes, you can pick any provider you like so long as she is
certified or licensed. You can pick a family home provider
or a day care center.
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Can I receive child care services in
my own home?
Only if it is necessary because of the child’s health conditions
or other special circumstances.
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How is the day care paid?
Once you are authorized for child care the county pays the
child care provider directly.
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Will I have to pay anything for my
child care?
Most parents and caretakers will have to pay a co-payment.
Teen parents who are in a W-2 family and who attend school do
not have a co-payment. Other teen parents, foster parents
and kinship relatives with court orders, will only have to pay
a minimum co-payment. Parents leaving W-2 for a job pay
the minimum co-payment for the first month they work.
Your co-payment amount will depend on your family’s income
(child support does not count), your family size and the type
of child care you use.
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What if I want to switch child care providers?
You need to tell your county worker who the new provider
is and give the old provider 10 days notice. In most cases the
new provider won’t be paid until the 10 days has passed. You
do not have to give 10 days notice if there is an emergency
situation (for example, you suspect your child is being abused).
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Childcare Appeal Rights
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What can I do if I am denied child care assistance, my child
care benefits are terminated, the agency does not authorize
enough child care hours or I disagree with the co-payment amount?
You can request a hearing before the state Division of Hearings
and Appeals. You must request a hearing within 45 days of the
effective date of the action you are challenging, or the date
of the notice you receive, whichever is later
You can mail your request to:
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Division of Hearings and Appeals
P. O. Box 7875
Madison, WI 53707
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The state hearing office will schedule a hearing within 2-4
weeks of your request.
Legal Action can help you with a hearing. Contact Legal Action
in Milwaukee at (414) 278-7722 or toll free at (888) 278-0633.
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Applying for Services
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Where can I apply for W-2 or child care?
You can apply at the W-2 office for your county. In Milwaukee
you need to apply at the region you live in:
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Northeast - YW
1915 N. Martin Luther King Dr.
Milwaukee, WI 53212
267-3701
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Southeast - UMOS
1673 South 9th Street
Milwaukee, WI 53204
389-6600
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Central - UMOS
4030 North 29th Street
Milwaukee, WI 53216
267-3700
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Northwest - Maximus
6550 North 76th Street
Milwaukee, WI 53223
760-6060
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Southwest - Maximus
1304 South 70th Street
West Allis, WI 53214
607-0477
If you do not want W-2 benefits and need child care to work
and/or go to school you should apply at one of the county offices
located at:
- Milwaukee County Department of Human Services - Keg House
111 West Pleasant Street
Milwaukee, WI 53212
- Milwaukee County Department of Human Services
1220 West Vliet Street
Milwaukee, WI 53205
- Milwaukee County Department of Human Services - Southside Office
1673 South 9th Street
Milwaukee, WI 53204
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Note: You do not need to be eligible for W-2 in
order to receive child care for work, food stamps or medical
assistance. There is no time limit on these benefits.
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In Milwaukee if you only want these benefits you can apply at a
county office. You do not need to go to a W-2 office.
In counties other than Milwaukee you should contact your county
or human services agency or Job Center to find out where to apply.
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Where can I apply for food stamps, medical assistance and
SSI-Caretaker benefits?
In Milwaukee, you can apply for these benefits at the county offices listed on the previous page.
In counties other than Milwaukee, go to your county social or human services office.
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How do I find out about kinship
care benefits?
In Milwaukee, you can call Perez-Pena at 273-1262 or contact your local Bureau of Milwaukee Child Welfare Office.
In counties other than Milwaukee, you should contact the county child welfare agency.
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For help --
If you are denied W-2 benefits, you are sanctioned,
you are found job ready, you are denied an extension,
you are having problems with child care, or any other public
benefit problems contact:
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Milwaukee/Waukesha
Legal Action of Wisconsin
230 West Wells Street, Suite 800
Milwaukee, WI 53203
Phone: (414) 278-7722
Toll free: (888) 278-0633
Walk-in hours: Tuesdays and Thursdays 1:30 p.m. to 4:30 p.m.
Wednesday (the 1st and 3rd Wednesday of the month)
8:30 a.m. to 12:00 noon at the 16th Street Clinic
(1032 South 16th Street) by appointment only.
Call 278-7722 to schedule an appointment.
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Dane, Rock, Green, Jefferson
Legal Action of Wisconsin
31 S. Mills Street
Madison, WI 53708
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Racine/Kenosha/Walworth
Legal Action of Wisconsin
521 6th Street
Racine, WI 53403
262-635-8836, FAX: 262-635-8838
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Brown/Outagamie
Legal Action of Wisconsin
201 West Walnut Street, Suite 203
Green Bay, WI 54303
920-432-4645
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Fond du Lac/Winnebago
Legal Action of Wisconsin
404 North Main Street, Suite 702
Oshkosh, WI 54901
920-233-6521
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LaCrosse
Legal Action of Wisconsin
205 Fifth Avenue S, Suite 300
La Crosse, WI 54602-2617
608-785-2809
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