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Choosing an HMO : Your Healthy Family : Legal Action of Wisconsin
 
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Choosing an HMO 

Choosing an HMO is probably the most important thing to do. 

What things should I think about before choosing my HMO? 
When choosing a health plan make sure it offers the services that you and your family need. You should ask friends, family and the Enrollment Specialist (800-291-2002) some questions before choosing a health plan. The box below gives some questions you should ask: 
 

  • Is my family doctor in the HMO? 
  • Is the clinic, hospital or pharmacy I use a part of the HMO?
  • Is my dentist, eye doctor or counselor in the HMO?
  • Where are the HMO hospitals and doctors located?
  • What are the office hours of the HMO doctors?
  • Does the HMO offer any special services that Medicaid does not?
  • Are there persons who can speak my language in the HMO?
  • If I am disabled, can I easily get services at the clinic, doctor’s office or hospital?
 
How do I sign up for an HMO? 
Once you have Medicaid: 
  • You will get papers to sign up for an HMO.
  • You will be given about six weeks to sign up. Until you sign up for an HMO you can see any Medicaid provider.
  • When you are officially enrolled in your HMO you will have to see the providers in your HMO.
  • What happens if I don’t sign up within the time given? 
    If you do not sign up within about six weeks, the state will assign you to an HMO. If this happens you have three months to change to another HMO. If you do not change during this time you will be “locked” into that HMO for nine more months, for a total of 12 months in the same HMO. 

    You can only change if you can show that you have a good reason for not being in an HMO. (For example: if you have a disabled child who is receiving SSI whose specialist is in a clinic which is not part of a Medicaid-HMO and it is difficult for you to take the rest of your family to a different clinic.)

     
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