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Common Problems You may Experience 
  • Not getting help when you call the HMO’s customer service number. See HMO ADVOCATES  

  • Not being able to get an appointment or having to wait too long for an appointment.

  • Not receiving proper or adequate medical care.

  • Not being able to see a specialist.

  • Not obtaining an interpreter if you are unable to speak English or you are hearing impaired.

  • Not getting transportation to medical appointments.

  • Receiving medical care for which your HMO refuses to pay.
Medicaid-HMOs may help keep you healthy. Unfortunately, some people have trouble with their HMOs. Here are some common problems
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